I was charged twice, what happened?

If you had difficulty paying or refreshed the payment screen too soon after completing payment.
It might be that you have accidentally placed your order twice. This is usually discovered by our warehouse and our customer care team will contact the customer when regarding duplicate orders.

If you ever come across duplicate charges for one order, please contact us immediately at Sales@MyDIYSkincare.com with your order number and we will resolve this as soon as we can.